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Now showing items 11-13 of 13
Exploring the determinants of cell phone banking adoption in Botswana
(University of Botswana, Faculty of Business, www.ub.bw, 2012-01)
The adoption of cell phone banking is one of the innovative ways for improving competitive advantage and ensuring customer satisfaction in the banking industry. The current study investigated factors that influence the ...
PMS in the magistrates courts of Botswana: the unintended consequences of public service change
(Academic Journals, http://www.academicjournals.org, 2011-07-04)
This paper explores the implementation of public sector performance reforms in Botswana magistrate
courts to improve service delivery. The authors argue that it is imperative for management to consider the possibility of ...
An exploratory factor analysis of older adults’ resistance to innovation adoption: a case study of University of Botswana
(Macrothink Institute, www.macrothink.org/, 2016-10-01)
This paper analysed the resistance to innovation of a stratified sample of 279 staff members of the University of Botswana with the view to determine those factors that act as roadblocks, institutional barriers and boosters ...