Now showing items 1-2 of 2
Linking environmental scanning to total quality management through business planning
(Journal of Management Development; Emerald Group Publishing Ltd; www.emeraldinsight.com/0262-1711.htm, 2004)
This paper investigates the relationship between scanning and planning, planning and TQM practices, and scanning and TQM practices by collecting primary data from 54 small and medium-sized enterprises (SMEs) through ...
Total quality management and the planning behavior of SMEs in developing economies
(Emerald; http://www.emeraldinsight.com/0954-478x.htm, 2002)
Examines the relationship between TQM perceptions, planning behaviour, and firm size in SMEs in Ethiopia. Primary data were collected from 57 SMEs through a questionnaire. However, as the study is a preliminary investigation, ...