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    Customer satisfaction in the airline industry: the role of service quality, brand image and customer value 

    Madikwe, Oarabile Milton (2016-07-15)
    Botswana is a landlocked country and therefore air transport is of strategic importance to the nation as it offers an alternative gateway to the rest of Africa and the world. However the Airline industry is experiencing ...

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    Author > Madikwe, Oarabile Milton (1)Subject
    air transport (1)
    Airline industry (1)
    > brand image (1) > customer satisfaction (1) > customer value (1) > quality service (1) > ... View MoreDate Issued
    2016 (1)

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